HELP WITH SHAREGO

ShareGo support

Find help with connections, transfers, and received files, or contact the ShareGo team.

The phones won’t connect.

Check the invitation, the actions on both phones, and the permissions involved.

Connection checks

The transfer stopped.

Check which files completed, then work through the connection and storage conditions.

Interrupted transfers

I can’t find a file.

Look in the receiving phone’s history and file views before sending another copy.

Find received files

Something else?

Browse the complete troubleshooting collection or contact us below.

All troubleshooting

Tell us what happened.

Email sharego.support@gmail.com. For a connection or transfer issue, include:

Both phone models and their operating-system versions.
The ShareGo version on each phone.
The actions you selected and the last screen or message you saw.
The file type, approximate size, and whether the issue repeats.

Please do not email private files, live QR codes, hotspot passwords, or connection credentials. If reporting an article correction, include the guide’s title and the step that needs attention.