Get back to sharing
Help with file transfer problems.
A code that will not scan. A connection that drops. A file you cannot find. Start with what you can see and work through the checks in order.
ShareGo QR code not connecting? Start here.
Separate scanning problems from network connection problems, then check the current invitation, the correct home action, and device permissions.
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What to do when a ShareGo transfer stops
Check the receiving result before retrying, then work through network changes, app backgrounding, and storage conditions one step at a time.
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Why is local file transfer slow?
Work out whether your phones are preparing, sending, or saving files before changing settings or comparing transfer speeds.
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Photos or files missing in ShareGo?
Find missing files in ShareGo by checking Android All files access, iPhone Photos permissions, and whether the original is downloaded to your phone.
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